Information We Collect

When you visit our studio or use our services, we collect information to provide you with the best yoga experience possible. This happens in several ways, and we want you to understand exactly what we gather and why.

• Personal Details: Your name, email address, phone number, and emergency contact information when you register for classes or workshops
• Health Information: Any medical conditions, injuries, or physical limitations you share with us to ensure safe practice
• Payment Data: Credit card details, billing addresses, and transaction history for class packages and memberships
• Class Preferences: Your favorite instructors, preferred class times, and yoga style preferences
• Website Activity: Pages you visit, time spent on our site, and interaction with our online booking system

How We Use Your Information

Your information helps us create a personalized and safe yoga experience. We don't sell your data or use it for anything outside of our studio operations.

Class Management

We use your contact details to send class reminders, schedule changes, and important studio updates. Your health information helps our instructors provide modifications and ensure you practice safely.

Service Improvement

Class attendance patterns and feedback help us schedule popular sessions and improve our offerings. We analyze booking trends to ensure we have enough space for everyone.

Communication

We'll email you about upcoming workshops, special events, and studio news. You can unsubscribe from promotional emails anytime, though we'll still need to contact you about classes you've booked.

Data Sharing and Third Parties

We work with trusted partners to run our studio smoothly, but we're careful about who gets access to your information.

• Payment Processors: Your payment information goes through secure systems like Stripe or PayPal for transaction processing
• Scheduling Software: We use booking platforms that store your class reservations and preferences securely
• Email Services: Newsletter and class reminder emails are sent through professional email platforms with privacy protections
• Legal Requirements: We'll share information only if required by UAE law or to protect the safety of our students and staff

We never sell your personal information to marketing companies or third parties. Any partner we work with must meet our privacy standards and protect your data properly.

Data Security

Protecting your information is something we take seriously. We use multiple layers of security to keep your data safe from unauthorized access.

Technical Safeguards

Our website uses SSL encryption for all data transmission. Payment information is processed through PCI-compliant systems that meet international security standards. We regularly update our software and run security checks on our systems.

Physical Security

Paper records are locked in secure cabinets with limited access. Our computer systems require passwords and are automatically locked when not in use. Only authorized staff members can access student information.

Staff Training

Everyone on our team receives privacy training and signs confidentiality agreements. We regularly review our procedures to ensure we're following best practices for data protection.

International Data Transfers

Some of our service providers are located outside the UAE, including cloud storage and email platforms based in Europe and North America. When we transfer your information internationally, we ensure these companies provide adequate protection through:

• Contractual Safeguards: Legal agreements requiring the same privacy protections we provide
• Certification Programs: Partners with internationally recognized privacy certifications
• Data Minimization: Only sending the minimum information necessary for the service

Cookies and Website Tracking

Our website uses cookies to remember your preferences and make booking classes easier. Here's what we track and why:

Essential Cookies

These keep you logged in and remember items in your booking cart. They're necessary for the website to function properly and can't be turned off.

Analytics Cookies

We use Google Analytics to understand how people use our website and which pages are most helpful. This information is anonymized and helps us improve the site experience.

You can control cookies through your browser settings, though disabling essential cookies may affect your ability to book classes online.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll:

• Post the new version on our website with a revised date
• Email current students about important changes that affect how we handle their information
• Provide notice at the studio for students who prefer in-person communication
• Allow time for you to review changes before they take effect

Continued use of our services after policy changes means you accept the updated terms. If you disagree with changes, please contact us to discuss your options.